Benchmarking and KPI's
Benchmarking and Key Performance Indicators (KPI’s) are both essential components of a performance management framework. Such a framework includes:
- determining what constitutes success
- determining how success can be measured
- planning activities to achieve success
- performing activities and measuring performance
- comparing performance against the success criteria
- establishing learning points and improving the process.
BrunswickIS establish KPI’s which reflect the agreed success criteria and which are straightforward to measure. The focus must be on improving the process and achieving greater efficiencies rather than on measuring for the sake of it.
It is important that the measured performance is analysed to improve understanding and to provide feedback that can used to enhance the process and achieve continuous improvement.
 Asset and Facilities Management
Benchmarking and KPI's
Managing the Supply Chain
Training, Mentoring and Coaching |
